For the sixth year, Total Landlord, a part of the HFIS group, has been named the 'Best Landlord Insurance Provider' at the Insurance Choice Awards 2023.
The Insurance Choice Awards, launched by Smart Money People in 2016, aims to recognise the best insurance providers in the UK through customer voting and sharing of experiences. With over 12 weeks of voting, more than 50,000 customer votes were received across all categories. These awards acknowledge the insurance industry's commitment to customer satisfaction, allowing organisations to compare themselves to competitors and gain insights into how customers perceive them.
.jpg)
Total Landlord has been protecting landlords’ properties since 1996, offering high quality buy to let cover at a great price.
Their consistent success at these awards and 4.8 out of five-star rating at Smart Money People provides reassurance to landlords that they have access to comprehensive buy to let cover tailored to their needs.
Siobhan O’Reilly, Property Insurance Manager at Total Landlord Insurance says:
“To say I couldn’t be prouder of our Total Landlord team is an understatement! Day in and day out they put our customers at the forefront of our focus and reading the customer reviews really highlighted this! Our Total Landlord team are amazing and strive to provide excellent customer service to our customers and this award just cements that!”
Jacqueline Dewey, CEO of Smart Money People said:
“Total Landlord’s customers have praised the company in their reviews, with many complimenting the knowledgeable and supportive team. The company’s level of communication has also been commonly noted, with many policyholders saying they appreciate the helpful articles and tips that Total Landlord shares in its newsletters. Total Landlord’s policyholders are so satisfied with the service they receive that many have recommended the provider to other landlords. Congratulations Total Landlord, this win is well-deserved.”
The Total Landlord CEO, Eddie Hooker, expressed his pride in winning the ‘Best Landlord Insurance Provider’ for a sixth time, saying;
I am delighted that Total Landlord has won the Insurance Choice Award for ‘Best Landlord Insurance Provider’. This award means so much to us as it is voted for by our customers who deal with us on a day to day basis. Whilst we pride ourselves in offering a great service we always strive to do better and to provide our landlord customers with the exceptional service and quality of products that they deserve. This award evidences the work that we do on a daily basis. I thank everyone who voted for us and thank my team who believe in our products, service and customers.
