Claim Review

At Total Landlord Insurance we take pride in making the claim process as smooth and problem free as possible. We are extremely proud to publish claim reviews from customers to help you know what to anticipate throughout a very stressful time.

 

Overall rating

4.4 / 5

These reviews have been provided by genuine customers who have made a claim with Total Landlord Insurance.


Brilliant service all the way through - 5 stars!
14 February 2016
I would recommend you to a friend
Do you agree with the following statements? Disagree Agree
It was easy to notify us of your claim
The person you spoke to was helpful and reassuring
You received a good level of advice and guidance when notifying your claim
You were updated regularly on the progress of your claim
You received phone calls, emails or letters when expected
How do you feel about the following? Poor Excellent
If your claim was passed to a loss adjuster how would you rate the support or guidance that the adjuster gave you
How would you rate the speed of settlement of your claim
Overall Poor Excellent
Overall how would you rate the handling of your claim
29 January 2016
I would recommend you to a friend
Do you agree with the following statements? Disagree Agree
It was easy to notify us of your claim
The person you spoke to was helpful and reassuring
You received a good level of advice and guidance when notifying your claim
You were updated regularly on the progress of your claim
You received phone calls, emails or letters when expected
Overall Poor Excellent
Overall how would you rate the handling of your claim
The assistant has provided me with all the help. Thank you
25 January 2016
I would recommend you to a friend
Do you agree with the following statements? Disagree Agree
It was easy to notify us of your claim
The person you spoke to was helpful and reassuring
You received a good level of advice and guidance when notifying your claim
You were updated regularly on the progress of your claim
You received phone calls, emails or letters when expected
How do you feel about the following? Poor Excellent
How would you rate the speed of settlement of your claim
Overall Poor Excellent
Overall how would you rate the handling of your claim
It goes without saying - I recieved the highest level of service with a caring attitude. Politeness, attitude, professionalism at the extreme, I recommend the team to be trainers.
22 January 2016
I would recommend you to a friend
Do you agree with the following statements? Disagree Agree
It was easy to notify us of your claim
The person you spoke to was helpful and reassuring
You received a good level of advice and guidance when notifying your claim
You were updated regularly on the progress of your claim
You received phone calls, emails or letters when expected